Seychelles-Based Crypto Exchange MEXC Rejects ‘Baseless’ User Asset Freeze Claims

The Seychelles crypto change MEXC has rejected claims it’s unilaterally freezing customers’ accounts or “wiping” out their earnings. The MEXC staff stated it opposes ongoing makes an attempt to defame its title and should resort to taking authorized motion.

Baseless Claims

The Seychelles-based cryptocurrency change, MEXC, has described allegations that it’s unilaterally freezing customers’ accounts as “baseless claims” being propagated by “people with ulterior motives.” In a statement, the MEXC staff stated it vehemently opposes makes an attempt to defame it or disseminate false narratives and should institute authorized proceedings towards these behind the rumors.

The crypto change’s sturdy rebuttal of claims adopted a number of media reviews of disgruntled customers, a few of whom have accused MEXC of “wiping” out earnings in addition to the related commerce historical past. One of the affected customers claimed to have misplaced entry to 92,000 in USDT stablecoins when the crypto change allegedly froze his account.

Sharing his ordeal on X (previously Twitter), the person, who makes use of the title Vida, said subsequent makes an attempt to get well the funds had been annoyed by MEXC’s help staff, which cited “irregular buying and selling actions” within the person’s account or related accounts.

Users Urged to Refrain From Spreading False Information

However, within the crypto change’s Dec. twenty fourth rebuttal of the claims, the MEXC staff stated it’s nonetheless dedicated to customers’ welfare. It additionally warned customers to keep away from spreading faux information in regards to the crypto change.

“Since its institution, MEXC has persistently upheld ‘Customer First,’ as its tenet. We are dedicated to safeguarding the pursuits of customers and cultivating mission companions. We sincerely admire the belief and help that our customers have persistently positioned in us. We encourage everybody to not blindly imagine rumors and chorus from spreading false data,” the crypto change stated.

It’s been 4 hours now and I’m nonetheless unable to withdraw any of my KAS, and that’s after splitting my bigger withdrawal request into smaller ones as the massive one was cancelled for no obvious purpose, all nonetheless processing with out an ETA.

I’m at a loss as to what I ought to do.

— Nadav (@Eros280400) December 24, 2023

In one other publish on X, the MEXC staff disavowed an account purporting to be that of its CEO and advised customers to confirm information about it by way of official social media channels. Despite the crypto change’s assurances, some customers continued to report unsuccessful withdrawal requests

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